At NervoVive, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services. By using our website or services, you consent to the practices described in this policy. Please read this document carefully to understand how we handle your data.
Information We Collect
We may collect various types of personal information to provide you with an optimal user experience. This includes:
Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase.
Non-Personal Information: Information about your device, browser, IP address, and browsing behaviour on our website, which helps us improve user experience.
Communication Information: Any messages, inquiries, or feedback you provide through our contact forms or customer service channels.
How We Use Your Information
The information we collect is used for the following purposes:
Order Fulfillment: To process and deliver your orders, including payment verification and shipping.
Customer Support: To respond to your inquiries, provide assistance, and address any concerns or issues.
Marketing and Promotions: To send you updates about our products, promotions, and offers (only with your consent).
Improving Our Services: To analyse website performance and user behaviour, helping us refine our services and content.
Legal Compliance: To meet legal obligations, resolve disputes, or enforce our terms and conditions.
Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share data with trusted third-party vendors to process payments, deliver orders, or provide marketing services on our behalf.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement robust security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses encryption protocols such as SSL (Secure Socket Layer) to safeguard sensitive information like payment details. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute data security.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Withdraw consent for marketing communications at any time.
Request the deletion of your personal information, subject to legal and contractual obligations.
Cookies
Our website uses cookies to enhance user experience and analyse website performance. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of the website.
Changes to This Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@nervovive.com
Phone: +1 (800) 123-4567
Thank you for trusting NervoVive with your personal information. We are committed to maintaining your privacy and providing you with the best service possible.